We care about privacy. After all, we want to be transparent about how we collect and use your information.

Feel free to stop by here again next time you visit our site.

We collect and use your personal information when you contact us

When you contact us by social media, email or phone, we collect the information included in your message. We use this information to communicate with you. You can unsubscribe from any marketing emails that we might send you, at any time by sending us an email and letting us know.

Data storage

  • Our company securely stores your data at our fixed web and email hosting providers: Xneelo https://xneelo.co.za/ and Google Drive https://drive.google.com
  • Banking details and card payment information are not entered or present on our website

We may share your personal information with trusted third parties / service providers

At times, it may be necessary for us to share your personal information with third parties / service providers who are involved in or enable us to deliver our service(s) to you. They have agreed to keep your personal information secure and confidential, and to only use it for the purposes for which we have sent it to them and we’re comfortable that they protect personal information to the same extent that we do.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology

For further information, visit www.allaboutcookies.org

Use of cookies

We only use functional (or required) cookies that are necessary for this site to function, including those that are necessary for Google Analytics, Facebook and Google Advertising to work. We do analyse the use of this website to measure the audience but it is de-identified data. In other words, we don’t know who you are.

Type of cookies used

There are a number of different types of cookies, however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the www.allaboutcookies.org website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function correctly as a result.

Changes to our privacy policy

We keep our privacy policy under regular review and places any update on this web page. This privacy policy was last updated on 20 July 2021.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you must read their privacy policy.

We must show you what we know

You have the right to:

  • ask what personal information we have about you,
  • ask what personal information was sent to third parties or, service providers,
  • ask us to update, correct, or delete any out-of-date or incorrect personal information we have about you,
  • unsubscribe from any direct marketing communications we may send you,
  • object to the processing of your personal information, and
  • lodge a complaint about our practices with the Information Regulator.

It can take us up to 21 days to respond to your request because there are procedures that we need to follow.

In certain cases, we may require proof of your identity and sometimes we may have additional requirements to make changes to your information.

Please notify us if you suspect a security breach

We have implemented reasonable security measures based on the sensitivity of the information we hold. These measures are in place to protect the information from being disclosed without authorisation, from loss, misuse, and unauthorised access, and from being altered or destroyed. If you suspect that we (or you) have had a security breach, please notify us immediately by sending an email to office@ngipoffice.co.za. Please include as much information as you can.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Regulator’s Office.


Should you wish to object to the processing of your personal information through our website as stated above, please download the relevant forms here, complete them and attach them in an email to us.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email: office@ngipoffice.co.za
Tel: +27 (0)64 548 9516

Have more questions?

Get in touch with our team. If you have any questions or concerns about how we engage with you, please let us know.